This is important information for our clients who have/want B2C relationships and for practitioners interested in social mediamarketing and social media strategy.
According to eMarketer, social media adds not deducts from TV viewing. This fights current thinking/information (that the explosion of social media is killing conventional media) being pushed by social media ‘experts’ and is consistent with our own stats generated with each monthly report – that clients with a traditional media profile have a high percentage (50-75%) of traffic generated from search engine traffic, meaning that people ‘Google’ a name or search term having read/ heard/ watched an article.
TV Watchers Use Digital Devices to Multitask Online
social media monitoring
JUNE 7, 2012
Smartphones are the preferred device for viewers discussing television ads
The growing ubiquity of smartphones, tablets and other connected digital devices has given rise to a new category of user—the multitasker. These users have incorporated newer digital devices into existing habits, particularly when it comes to watching TV.
A May 2012 report authored by the IAB and Ipsos MediaCT, which drew on data from three surveys of US consumers, found that internet-enabled devices were not displacing other media-related activities, but adding to them. According to the Ipsos MediaCT LMX survey, the average amount of time that respondents spent engaging with media each day climbed to 9.6 hours in 2011, from 9 hours in 2009. Time spent online or on a computer jumped to 3.1 hours from 2.5 hours over the same period. But the amount of time respondents spent watching TV held steady, at 3.4 hours. eMarketer estimates that US adults spent an average of about 11.5 hours per day consuming media content in 2011.
social media marketing
Part of the increase in online activity by consumers is no doubt occurring when they are watching television. In the IAB and Ipsos MediaCT HearWatchSay survey of “media-savvy” consumers, almost two-thirds of respondents said they had used another device the last time they watched live TV. And overall, those using a digital device to discuss or otherwise interact with a TV show preferred their smartphones to either tablets or computers.
Those on smartphones were also significantly more likely to use their device, as opposed to either tablets or PCs, to discuss television ads. Smartphone users preferred to talk about ads via texts, emails and IMs. Tablet users were partial to using social networks to converse about ads with friends, while those on PCs most often used social networks to gab with online communities.
social media strategy
While the attention spans of multitaskers are certainly stretched thin, their viewing habits also provide brands the opportunity to form a deeper relationship with their audience by engaging them across multiple platforms.
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